PRIVACY POLICY

When you register and use 1XPLAY Fantasy Sports, we may collect the following types of information:

• Personal Information: Name, mobile number, email address, and date of birth provided during registration.
• Usage Data: Contest participation history, team selections, points scored, and login activity.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Communication Data: Messages or queries sent to us via WhatsApp or any official support channel.
• Location Data: Approximate geographic location based on IP address, used to verify regional eligibility.

We use the information collected solely to provide, improve, and secure our services. Specifically, your data is used to:

• Create and manage your 1XPLAY account and verify your identity.
• Allow participation in fantasy sports contests across cricket, football, kabaddi, and other sports.
• Display real-time leaderboards, scores, and match-related updates.
• Send important service notifications, updates, and contest alerts via registered contact details.
• Prevent fraud, abuse, and ensure compliance with our Terms & Conditions.
• Improve platform performance, user experience, and develop new features.

The security of your personal information is our highest priority. We implement industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure.

• All data is encrypted in transit using SSL/TLS protocols.
• Access to personal data is strictly restricted to authorized personnel only.
• We conduct regular security audits and vulnerability assessments of our systems.
• Passwords and sensitive credentials are stored in hashed, non-reversible formats.

While we take every precaution, no system is 100% immune. We encourage users to keep their account credentials confidential and report any suspicious activity immediately via our official WhatsApp support channel.

1XPLAY does not sell, rent, or trade your personal information to any third party. We may share limited data only in the following circumstances:

• Legal Compliance: When required by law, court order, or governmental authority.
• Service Providers: Trusted technical partners who assist in operating our platform, under strict confidentiality agreements.
• Fraud Prevention: To investigate, detect, or prevent fraudulent or illegal activity.
• Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred — with prior notice given to users.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze platform usage, and maintain session integrity.

• Essential Cookies: Required for platform functionality such as login sessions and contest participation.
• Analytics Cookies: Help us understand how users interact with our platform to improve services.
• Performance Cookies: Used to optimize page load speed and overall user experience.

You may disable cookies via your browser settings; however, doing so may affect the functionality of certain platform features.

As a user of 1XPLAY, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your account and associated personal data, subject to legal retention requirements.
• Withdraw Consent: Withdraw your consent for non-essential data processing at any time.
• Grievance Redressal: Lodge a complaint with us if you believe your data rights have been violated.

To exercise any of these rights, please reach out to us via our official WhatsApp support channel as listed in the Contact section below.

1XPLAY Fantasy Sports is intended for users 18 years of age and above. We do not knowingly collect personal data from minors. If we become aware that a user is below the legal age, their account will be immediately suspended and data deleted.

We reserve the right to verify a user's age and location at any time. Providing false information regarding age or location is a violation of our Terms & Conditions and may result in permanent account termination.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered users through their registered contact details or via a prominent notice on our platform.

Continued use of 1XPLAY after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.